Refund policy
Last updated: October 17, 2026
Size exchanges
We accept size exchange requests within 10 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Exchanges are for the same design and color in a different size, subject to availability.
You’re responsible for return shipping and shipping the replacement to you. Before ordering, compare the product’s size chart with a tee you own to help find the right fit.
Email us with your order number and requested size before sending anything back. We’ll provide return instructions.
Color preference and change of mind
We don’t accept returns or exchanges for color preference or a change of mind.
Damaged, defective, or incorrect items
If your item arrives damaged, defective, or isn’t what you ordered, email us within 10 days of receiving it. Include your order number and clear photos showing the issue.
We’ll arrange a new replacement at no cost to you. If a return is needed, we’ll provide instructions and cover the return shipping. Please contact us before sending anything back.
The 10-day window is for reporting the issue; the item does not need to reach us within those 10 days.
Cancellations
To cancel your order, email us within 1 hour of placing it, including your order number. Requests received within that window are eligible for cancellation and a full refund. After 1 hour, cancellations aren’t guaranteed.
Refunds
Approved refunds are issued to your original payment method. Please allow 5 to 10 business days for the refund to appear. Your bank or payment provider may take additional time to post it.
Your rights
This policy does not limit any rights you have under applicable consumer protection laws.
Questions or requests
Email us at extraplatestudio@gmail.com with your order number so we can help.